Close up of an Australian jade ring

Shipping & Returns

Shipping

We offer FREE EXPRESS SHIPPING on all orders. Free shipping is automatically applied at checkout.

We ship to Korea, Hong Kong, Taiwan, Singapore, China, European countries, the UK, USA, Canada and New Zealand. If you are located outside of these countries please contact us to place your order contact@yerilla.com.

Shipping Within Australia

We use Express Post (Australia Post) for shipping within Australia. Once your order has been dispatched we will notify you via email with your tracking number.

  • All parcels require a signature on delivery.
  • Please allow up to six days for your purchase to arrive.
  • Please note Yerilla® is not responsible for delays caused by the freight provider or unforeseen delays that are out of our control.

International Shipping

We use DHL Express for shipping all International orders. Once your order has been dispatched we will notify you via email with your tracking number.

  • All parcels require a signature on delivery.
  • Please allow up to 10 working days for your purchase to arrive.
  • Please note Yerilla® is not responsible for delays caused by the freight provider or unforeseen delays that are out of our control

Country Specific Custom Duties & Taxes

All International orders do not include Australian taxes (GST) the tax has been deducted.

Our prices do not include overseas custom duties or taxes, please bear in mind that you will be responsible for any and all charges that are imposed by the country of import.

Insurance

Your item is fully insured up to the point of delivery against theft, transit damage or if it does not arrive. Please contact customer care for further information regarding insurance contact@yerilla.com.

Returns

Please contact our customer care team directly at contact@yerilla.com within seven days of receiving your item so we can manage your return. Returns will not be accepted after 14 days from date of delivery.

We only accept returns if the item is unused and in its original packaging.

Handmade & Unique

Each and every Yerilla fine gemstone is rare, beautiful and 100% natural and pure. Every gemstone displays its own colour, character, energy and life. During our rigorous classing and grading only the highest quality gemstones are used in our fine jewellery creations.